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For a lot of people, interviewing customers can be a nerve-wracking and anxious endeavor. Here we’ll discuss those common reasons, why we experience them, and how you can overcome them.
[Updated] April 10, 2017 If you’re wondering how many customer interviews you should conduct, you’re not alone. This is a really common question, and there are a few common answers. First let’s discuss those common answers, and what they’re lacking, so you can understand the benefits of a different approach. Not Useful Answer #1: “Interview
[Updated] April 26, 2024 In this article you’ll learn exactly who you should be interviewing, where, and how to find them. In Part 1 of this series on Early Adopters, we talked about two aspects of Early Adopters: What are Early Adopters? Who are yours? Make sure you’ve read Early Adopters Part 1: Who They
[Updated] April 26, 2024 On the path to your Product Market Fit, not all potential customers are created equal—at least, not at the beginning. The first group of people you need to win over are your Early Adopters. In this post, you’ll figure out who your Early Adopters are, but first, we need to get
[Updated] April 26, 2024 Good ideas matter. It’s hard to start a company if you don’t have an idea. But… having one business idea is never enough. Let me show you why. Imagine you have an idea that you’re really passionate about. You set out excited to validate it with potential customers, but the feedback
[Updated] April 26, 2024 The first step in finding Product Market Fit is to define it. Let’s start by answering the question: What is Product Market Fit? The term was first coined by Mark Andreesseen. To him, Product Market Fit meant: “being in a good market with a product that can satisfy that market.”
[Updated] November 17, 2016The hardest part about creating a successful company isn’t building your product. It’s selling your product. It’s easy to spend months working on features, but how are you going to sell those features? How will you describe your product to ensure customers are interested in it? Where will you find enough customers to
[Updated] November 15, 2016 The biggest mistake you're likely to make interviewing customers has nothing to do with how you interview — it has to do with who you interview. The biggest interviewing mistake founders make is: They interview the wrong customers. When you interview the wrong customers, a number of problems arise, primarily: You have a
[Updated] June 21, 2016 Two weeks ago I offered free Landing Page MVP feedback to our Customer Development Labs community. What I saw was 40+ beautifully designed pages but… Virtually every founder was making the same 2 mistakes. Those mistakes were leading to lower conversion rates. Mistake #1: Product vs Problem Of course, you’re selling a product, but here’s the
[Updated] May 18, 2016https://youtu.be/4XpnWaZlrgc&w=800 In last week’s post, I described the one thing your MVP should do – check it out for good and bad examples of MVPs. To recap… Based on the above, a couple things about MVPs become clear: To know what MVP to build, you must know your riskiest assumption. As your riskiest assumption